Getting Started
Getting Started for Parents
Learn how to set up your parent account, link your children, monitor their progress, and manage billing on Tutor Connecxion.
Getting Started for Parents
Welcome to Tutor Connecxion! As a parent, you have full visibility into your children's tutoring journey and can manage their accounts from a single dashboard.
Setting Up Your Account
- Go to Tutor Connecxion and click Sign Up
- Select Parent as your account type
- Enter your email address and create a secure password
- Complete your profile information
- Verify your email by clicking the confirmation link
- Log in to access your parent dashboard
Linking Your Children
You can manage multiple children from your single parent account.
Adding a Child
- Navigate to Children from your dashboard
- Click Add Child
- Enter your child's name and email address
- Choose whether to create a new account or link an existing student account
- Your child will receive an email to complete their profile
If your child already has a Tutor Connecxion account (created by their tutor), you can link to it using their email address.
Managing Multiple Children
Your dashboard displays all linked children with:
- Outstanding Tasks — Tasks waiting to be completed
- Recent Scores — Latest graded assignments
- Upcoming Sessions — Scheduled tutoring sessions
- Needs Attention — Alerts for payments or approvals
Understanding Your Dashboard
The parent dashboard gives you a complete overview:
| Section | What You'll See |
|---|---|
| Children Overview | Summary card for each child |
| Outstanding Tasks | Tasks due across all children |
| Needs Attention | Pending approvals, payment reminders |
| Quick Actions | Add child, view billing, contact tutors |
Monitoring Progress
Viewing a Child's Progress
- Click on a child's name from your dashboard
- View their Task History with scores and completion dates
- Check Session History to see past tutoring sessions
- Review Progress Trends to track improvement over time
Understanding Scores
Your child's work is scored by their tutor:
| Score | Indicator |
|---|---|
| 90%+ | 🟢 Excellent |
| 70-89% | 🟡 Good |
| Below 70% | 🔴 Needs attention |
Pro tip: Enable notifications to receive alerts when your child receives a new score or completes a task.
Managing Billing
Viewing Invoices
- Navigate to Billing from the sidebar
- View your invoice history
- Click any invoice to see session details
- Download invoices as PDF for your records
Payment Methods
- Add or update payment methods in Billing Settings
- View upcoming charges and payment schedule
- Set up automatic payments for convenience
All payments are processed securely. We never store your full card details.
Approving Sessions
Depending on your settings, you may need to approve session requests:
- You'll receive a notification when a session needs approval
- Review the session details (date, time, tutor, subject)
- Click Approve or Decline
- Your child and tutor will be notified of your decision
Communication
Contacting Your Child's Tutor
- Go to Messages from the sidebar
- Select the tutor from your contacts
- Send a message about scheduling, progress, or any concerns
Direct communication with tutors helps ensure your child gets the support they need.
What's Next?
Continue learning about managing your family's tutoring:
- Managing Children — Detailed child account management
- Understanding Billing — Invoices and payments explained
- Approving Sessions — Session approval workflow
- Parent FAQ — Common questions answered